If your purchase meets the return criteria stated above, please contact our care team within 48 hours of the delivery. If you find that the package has been tampered, please do not accept the item and handover the package back to the delivery person before signing the POD(Proof of Delivery). There may be bubbles, air holes and other unique textures that attest to the authenticity of the material, which add to their value, therefore are not regarded as defects or discrepancies and are ineligible for return or exchange. Due to the concrete nature of the products and the distinctive process that it goes through, slight variations in colour tones, shapes or sizes may occur. If the product has been damaged during transit.Īll of our products are crafted by the hands of our experienced artisans, one piece at a time, making each one a unique work of art with one of a kind finishing.the product does not match the item on our website / the order confirmation email. An incorrect product has been delivered to you, i.e.Your purchase is eligible for return and exchange only if it meets the following conditions: However, if there is ever an oversight on our part, or you find yourself dissatisfied with the purchase, please refer to our return and exchange policy below. Which is why we take great care in delivering our products, while adhering to the highest of degrees. We are always trying our best to make sure that your experience with us is seamless and stress-free. Our working hours are Monday to Saturday from 9:30 AM to 5:30 PM IST Should you have any questions about your order dispatch, you can email us at or call us on + 91 8955365467. Please visit the courier partner's website and enter the AWB number or order Id we have shared with you in the relevant form to track the current location of your shipment and expected date of delivery. Once your order is shipped, the Airway Bill Number and order Id (AWB no.) and our courier partner name are sent to you via text message/email. We’ll drop in a mail with the details shortly after your order is placed. You can also use the tracking number on the shipping agency’s website. Is your order eligible for free shipping?Īll orders above INR 2000 qualify for free shipping. We deliver your orders through our registered courier partner shiprocket Orders once shipped, cannot be cancelled. We do our best to provide timely deliveries to all our customers. Most orders are delivered within 4-7 business days.
0 Comments
Leave a Reply. |